Benefits:
- Paid time off
About Peak Limousine
Peak Limo is a family-owned luxury transportation company that was founded in 2005. We are driven to provide exceptional, consistent, and reliable service via our dedicated team of chauffeurs and office staff who exude a Service Heart attitude. We cater to an array of corporate and leisure clients that consists of the airport, private, corporate, vacation, wedding, concerts/tours, and global travel.
Peak Limo is a family-owned luxury transportation company that was founded in 2005. We are driven to provide exceptional, consistent, and reliable service via our dedicated team of chauffeurs and office staff who exude a Service Heart attitude. We cater to an array of corporate and leisure clients that consists of the airport, private, corporate, vacation, wedding, concerts/tours, and global travel.
Dispatcher Responsibilities
- Manage GPS and dispatch chauffeurs for timely service
- Track incoming flights and update/manage arrival times
- Provide great customer service to clients
- Forecast possible timeline challenges and reschedule chauffeurs, make adjustments as needed
- Answer calls from chauffeurs, vendors, affiliates
- Google maps - route trips and assist chauffeurs around traffic challenges
- Oversee chauffeur routes and arrival times to ensure prompt service
- Book new and existing client reservations
- Provide excellent customer service via customer focus phone skills
- Be able to think critically in a fast paced environment
Qualifications
- Must have previous customer service/office experience
- Strong communication skills
- Desire to provide excellent customer service to clients and our chauffeurs
- Multi-tasking skills
- Detail Oriented
- Understand global time zones and be able to effectively understand and use military time
- Must be a self motivator and truly understand the "team" mentality
- Critical thinking skills / be able to "think on your feet"
- Work experience - At least 3 years experience in an office environment and/or the similar experience, customer service experience
- 1 year dispatch experience or equivalent skills preferred
- Reliable transportation
- Must pass background check
What we are looking for..
We are looking for someone that is a self starter, someone who is detailed orientation and appreciates timeliness. This position requires someone who is reliable, knows how to work within a high functioning team environment and can deliver great customer service as well.
Compensation
Starting at $17/hour
Starting at $17/hour
Schedule:
Floating Shift with 28-32 hours per week.
Mixture of day and night shift will be required and weekends. Sample schedule: Saturdays 7-3 pm, Sundays 11 am-11pm or 1 pm - 11 pm, Mondays 3-11 pm
Additional hours may be added through out the week based on need.
First 30 days: Training hours: Monday - Friday, 10 - 4 pm your first week and 9-6 pm for the remainder of training.
Applicants must be able to be flexible, yet reliable.
Floating Shift with 28-32 hours per week.
Mixture of day and night shift will be required and weekends. Sample schedule: Saturdays 7-3 pm, Sundays 11 am-11pm or 1 pm - 11 pm, Mondays 3-11 pm
Additional hours may be added through out the week based on need.
First 30 days: Training hours: Monday - Friday, 10 - 4 pm your first week and 9-6 pm for the remainder of training.
Applicants must be able to be flexible, yet reliable.
*This role is not a good fit for someone who already has a full time job and is looking to add a secondary employment.
Company Core Values:
- Act with Integrity
- Be Accountable
- Quality of work and service to clients
- Honesty and Passion
- and last but not least, have a sense of Humor
Benefits
PTO package
Mental Health day - 1 per qtr, mandatory for FT employees
Pay for performance and Growth opportunities, 401k after 1 year of employment
PTO package
Mental Health day - 1 per qtr, mandatory for FT employees
Pay for performance and Growth opportunities, 401k after 1 year of employment
We are a smoke-free facility.
Compensation: $17.00 per hour
Peak Limousine
(if you already have a resume on Indeed)